Refund policy
Cancellation and rescheduling options depend on your booking agreement, timing, weather, and availability.
Contact us as soon as possible so we can review your options
The Party Pony LLC does not offer refunds for services due to weather, emergencies, cancellations, or any other circumstances.
If you are unable to attend or an event cannot take place as planned, you may reschedule your visit instead, subject to availability.
Please contact us as soon as possible to arrange a new date.